Privacy Policy
Last updated: [January 1, 2026]
Welcome to **Save Our Strays** (“SOS,” “we,” “our,” or “us”).
We are committed to protecting the privacy and personal information of our donors, volunteers, adopters, foster families, website visitors, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us online or offline.By accessing our website or providing your information to us, you agree to the terms of this Privacy Policy.
1. About Us
Save Our Strays is a registered non-profit organization dedicated to the welfare of stray cats and dogs through rescue, rehabilitation, sterilization, vaccination, adoption, and awareness programs.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name, Email address, Phone number, Postal address, Government-issued ID (for adoption or fostering verification), Donation details (excluding full payment card information), Social media handles (if you engage with us online).
B. Non-Personal Information
Browser type and version, IP address, Device information, Website usage data, Cookies and analytics data.
3. How We Use Your Information
We use the collected information to: Process donations, Respond to inquiries and support requests, Manage volunteer and adoption applications, Conduct home checks and follow-ups, Send updates about our rescue, sterilisation, vaccination, and adoption programs, Issue donation receipts, Improve our website and outreach efforts, Comply with legal obligations.
We do not sell or rent your personal information to third parties.
4. Donations & Payment Security
All financial transactions are processed through secure third-party payment gateways. We do not store complete debit/credit card details on our servers. Donor information is used strictly for issuing receipts, compliance reporting, and communication related to our mission.
5. Adoption & Foster Information
Information collected during adoption or foster applications may include identification documents, residential details, and references. This information is used solely for: Verifying suitability of adopters/fosters, Conducting home checks, Ensuring animal welfare compliance, Post-adoption follow-ups. We reserve the right to retain records for animal welfare and legal compliance purposes.
6. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and monitor site performance. You may choose to disable cookies through your browser settings, though some website features may not function properly.
7. Data Sharing
We may share information only in the following circumstances: With veterinarians or partner NGOs for medical and welfare coordination, With payment gateways for donation processing, If required by law, court order, or regulatory authority, To protect the safety, rights, or property of Save Our Strays, animals in our care, or the public.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.
9. Retention of Information
We retain personal data only as long as necessary for: Fulfilling the purposes outlined in this policy, Legal and regulatory compliance, Record-keeping for animal welfare.
10. Your Rights
Subject to applicable laws, you may: Request access to your personal data, Request correction of inaccurate information, Request deletion of your personal data (where legally permissible), Withdraw consent for communications. To exercise these rights, contact us.
11. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.
12. External Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices of those external platforms.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
14. Contact Us
Save Our Strays
Email: saveourstraysmum@gmail.com
Phone: 9820141310
Address: Khar, Mumbai